At least that's how it should be, right? After all, professional 24-hour chairs are an investment that should pay off for you and your team in the long term. Unfortunately, many customers have different experiences and feel left alone after purchasing a 24-hour chair. We think so: There's a better way! That's why StolComfort offers you personalised advice that really deserves to be called that, and also supports you later on with competent customer service, professional maintenance and guarantees.
24-hour chairs from StolComfort: robust and durable
Whether in control centres, control rooms, authorities or offices: Our 24-hour chairs and office models are in constant use. This is made possible, among other things, by the design of the components - from the base to the headrest - which are specially designed for 24-hour use. The result is 24-hour chairs that can serve you well for many years to come.
5-year guarantee: Our quality promise
We are convinced of the quality of our 24-hour chairs. That's why we give you a 5-year guarantee when you buy a Svenstol and will repair your chair within two weeks in the event of a defect. Of course, in addition to the actual repair by our customer service, all other costs for travelling, shipping or materials are also included.
Replacement chairs for companies and private customers
Can't wait that long? Do you need an adequate replacement for your 24-hour chair immediately? No problem! We will be happy to provide you with a suitable replacement chair free of charge, thus ensuring that the repair time has no negative impact on your company's operational processes. By the way: Private buyers of our models also benefit from this service.
Care and maintenance for your 24-hour chairs
You can also do a lot yourself to avoid repairs or delay them for as long as possible. One example is the correct care of leather upholstery and other components. We have summarised what you should bear in mind in a short guide. We also recommend that you have your chairs regularly checked and maintained by our service team. We will take a close look at your chair on site, check its functionality and clean it thoroughly. This ensures that your chair is always in perfect condition and retains its longevity even after our guarantee has expired.
On-site service: in Germany, Austria and Switzerland
You can reach us immediately by phone or e-mail. But that's not all. Our field service team will also provide you with direct on-site support - throughout the DACH region and the Benelux countries![1] We take the time to listen to your concerns, provide expert answers to your questions and carry out any repairs and maintenance you require. Our goal: We want to get a little better every day. Feedback from our customers is therefore particularly important to us. One way of obtaining this feedback is through regular customer surveys, which we carry out by e-mail. The result: 9.5 out of 10 stars! A rating that we are proud of and which is an incentive for us to always go the famous extra mile for you in the future!
Do you have questions about our service, need a replacement chair or would like to order a repair? Give us a call or send us a message. We will be happy to assist you!
[1] We will be happy to provide you with information about our service in other countries.
